The SMB community is open to sharing experiences, ideas, concepts and best practices so that emerging IT companies can seek knowledge to develop and grow. “I like focusing on a market segment where I can really get to know my clients and have a direct, tangible impact on their businesses,” claims Jeff Anderson, General Manager of Red Deer’s Bulletproof Networks, the city’s leading Small Business Specialist. Business development, however, is often overlooked by those text book technicians who have decided to start their own businesses. Learning from others in the SBSC community allows the small business consultants like Jeff to learn two or three markets and become the expert specialist in that field in order to have the potential to gain new business clients.

New service offerings are demanding small business consultants start planning now on how to bring them to their client base. Clients today are in search of options that are evolving and they must be presented in a manner and language that they understand. Managed services, remote monitoring, software and hardware as services are starting to gain some traction in the market and as a new offering they need to be available from their SMB consultant. Small businesses want a company that they can trust. “When you and your peers are representative of 97% of the Canadian marketplace, it makes sense to be working with the very businesses that share the same concerns and deal with the same issues you do. Who better to give them the right tools to succeed?” states Elisabeth Vandervelt of Conamex International, an award winning Microsoft Small Business Specialist in Montreal.

Today’s small businesses need innovative solutions to keep them competitive in the fast paced, on-demand, we-needed-it-yesterday and downtime-is-not-an-option environment we call today’s business world. SBSC members have the luxury and the ability to have direct interaction with decision makers therefore sales cycles are generally shorter while the demand for services has never been higher.